Frequently Asked Questions FAQS
❓ Frequently Asked Questions (FAQ)
💳 1. What payment methods do you accept?
We accept various payment methods including credit cards, PayPal,and more...
📦 2. How can I track my order?
Once your order is shipped, we will send you a tracking number via email. You can use this number to track your order on our website or the courier's website.here
♻️ 3. What is your return policy?
We offer a return policy within 30 days of receiving your order. The product must be unused and in its original packaging. For more details, please check our Return & Refund Policy.
🚚 4. How long does shipping take?
All orders are processed within 24 hours and delivered within 24–48 hours, depending on your location.
🌍 5. Do you ship internationally?
Yes, we ship worldwide to countries including Canada, USA, Australia, and Europe. Shipping is 100% FREE with no extra fees or hidden costs.
📩 6. How can I contact customer service?
You can contact our support team via email at info@kades.be or through the contact form on our website.
🛡️ 7. Are your products guaranteed?
Yes, all of our products come with a satisfaction guarantee. If you face any issues, contact our support team for assistance.
✏️ 8. Can I modify or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible. Once the order has been processed and shipped, changes may not be possible.
🎁 9. Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest offers.
⭐ 10. How can I leave a product review?
After receiving your order, you will get an email with a review link. You can also leave a review directly on the product page of our website.